We at Ashar Devghr strive to provide our customers with the best shopping experience possible. In case you are not completely satisfied with your purchase from our website, we offer a flexible return and refund policy, subject to the terms and conditions mentioned below.

Returns:
Ashar Devghr reserves the right to reject a return/refund/replacement request subject to the condition of the product being returned.

If the product being returned looks partially or fully damaged or in used condition, Ashar Devghr reserves the right to reject your return/refund/replacement request.
Refunds/replacements/ returns are subject to approval.

We accept returns for products purchased on our website within 7 days from the date of delivery. To initiate a return, please contact our customer support team via at email info@ashardevghr.com or whatsapp on +919820899964.
Please ensure that the product is in its original packaging and unused. We reserve the right to reject the return request if the product is used, damaged, or not in its original packaging.

Refunds:
Once we receive the returned product and verify its condition, we will initiate the refund process. Refunds will be processed to the original payment method used while making the purchase. Please note that it may take up to 15 business days for the refund to reflect in your account, depending on your bank’s processing time.

Shipping:

It usually tales 7 (seven) days to process and dispatch the products once the order is place with us. We strive to process and dispatch your orders at the earliest

Delivery time will be shown at the checkout window. Delivery time is indicative and can vary due to external factors

Shipment updates of orders will be provided through email or whatsapp or sms. Orders can be tracked on the deciated page ” Track Order” for further information 

Shipping Charges:
We do not refund shipping charges for returns, except in cases where the product received was damaged or defective. In such cases, we will arrange for a pickup of the product, and the shipping charges will be refunded.

Damaged or Defective Products:
If the product received is damaged or defective, please contact our customer support team within 24 hours of delivery. We will arrange for a pickup of the product, and once we receive it, we will initiate the refund or replacement process as per your request.

Cancellation:
Orders can be cancelled within 48 hours of placing the order. If the order has already been shipped, the return and refund policy will apply.

Please note that the above policies are subject to change without prior notice. We recommend you review the policies periodically to stay updated.

If you have any questions regarding our return and refund policy, please contact our customer support team, and we will be happy to assist you by email at info@ashardevghr.com